Privacy Policy

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1. Information We Collect

We collect information to provide better healthcare services to our patients. This includes:

• Personal Information: Name, contact details, age, medical history
• Medical Information: Diabetic foot conditions, treatment history, diagnostic results
• Website Information: Usage data, cookies, and technical information when you visit our website
• Communication Data: Records of consultations, appointments, and correspondence

2. How We Use Your Information

Your information is used for:

• Providing medical care and treatment for diabetic foot conditions
• Scheduling appointments and follow-up care
• Maintaining medical records and treatment history
• Communicating about your health and treatment plans
• Improving our healthcare services
• Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We may share your information with:

• Healthcare Providers: Other medical professionals involved in your care
• Insurance Companies: For billing and claims processing
• Legal Authorities: When required by law or to protect health and safety
• Service Providers: Trusted third parties who assist in providing healthcare services

We never sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement comprehensive security measures to protect your information:

• Encrypted storage and transmission of medical data
• Access controls and authentication systems
• Regular security audits and updates
• Staff training on privacy and security protocols
• Secure disposal of medical records when no longer needed

5. Your Rights

You have the right to:

• Access your medical records and personal information
• Request corrections to inaccurate information
• Request restrictions on how your information is used
• Receive a copy of your medical records
• File a complaint if you believe your privacy has been violated

6. Medical Record Retention

We retain medical records in accordance with healthcare regulations and legal requirements. Generally, adult medical records are kept for at least 7 years after the last treatment date, or longer if required by law.

7. Website Privacy

Our website may use cookies and analytics tools to improve user experience. We do not use this information to identify individuals unless you provide personal information through contact forms or appointment requests.

8. Children's Privacy

We take special care to protect the privacy of patients under 18 years of age. Parental consent is required for treatment and information sharing regarding minors.

9. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify patients of significant changes through our website or direct communication.